Privacy Policy
Last updated: January 15, 2025Hayco Lawn & Landscape Studio ("Hayco Studio," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit haycolandscapes.com or request a quote from us, how we use it, and the choices you have.
1. Information We Collect
We collect the following categories of information:
- Contact details you provide — name, phone number, email address and property ZIP code when you submit our quote form, call us, or email us.
- Project details — descriptions of your property and the services you are interested in.
- Automatic technical data — IP address, browser type, device type, pages visited and referring URL, collected through standard server logs and analytics cookies (if accepted).
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and schedule site visits.
- Provide, invoice for and follow up on landscaping services.
- Send service reminders, seasonal updates and appointment confirmations.
- Improve our website, marketing and customer experience.
- Comply with applicable legal obligations.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers that help us operate the business (e.g., scheduling software, invoicing, email hosting).
- Government authorities when legally required.
- Successors in the event of a merger, acquisition or sale of company assets.
4. Cookies & Analytics
We use a small number of cookies. See our Cookie Policy for full detail. You can decline non-essential cookies through our on-site banner.
5. Data Retention
We retain quote and customer records for as long as needed to provide services and meet legal, tax and accounting requirements (generally up to 7 years for financial records).
6. Your Rights
Depending on your state of residence, you may have the right to access, correct or delete personal information we hold about you, and to opt out of certain uses. To exercise these rights, email manager@haycolandscapes.com.
7. Security
We take reasonable administrative, technical and physical safeguards to protect your information. No online system is 100% secure; we encourage you to use strong passwords and protect your devices.
8. Children
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
9. Updates to This Policy
We may update this Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
Hayco Lawn & Landscape Studio
2065 Willis Ave, Jacksonville, FL 32216
Phone: (386) 438-0770
Email: manager@haycolandscapes.com